Monthly Archives: November 2010

A Different type of Connection Dependency

Bottom line, rising mainstream connectivity expectations and dependency translate into higher customer expectations for companies whose products and services depend on them to perform. In other words this isn’t just a problem for the networks and carriers. Their problems are your problems as they effect your customers.

Continue reading

Posted in Voxygen Tech

Designing Tools for Skype

Last year we were asked by Skype to help develop their customer support strategy for Skype Connect, a service which allows companies to connect their phone systems to Skype. During the project we saw an opportunity to create an innovative …

Continue reading

Posted in Voxygen Projects